REFUND POLICY

Refund Policy

All sales are final, except in cases of damage or errors with your order. If your items arrive damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We will review your request and, if approved, offer a replacement, store credit, or refund at our discretion.

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.